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Our Sales Policies
1) Payment Options
We at Perfume-4sale.com currently accept Visa, MasterCard, American Express and Discover.
2) Shipping Information
Perfume-4sale.com uses UPS for domestic shipping. UPS will provide delivery prices depending on customer's choice of delivery service.
3) Return and Exchange Policy 30 Day Return Policy
Perfume-4sale.com has a very fair but firm return policy. Perfumes that are Brand New and unpacked can be returned for credit up to 30 days from the date of purchase. All returns must have a return authorization number. A return authorization number does not guarantee a refund. There is a restocking fee of only of five dollars per item if you request a return authorization number via Perfume4sael.com web form. Please note that the delivery charges are non-refundable. Please address your package in a similar format. Beware of any dot.com company that does not have a similar return policy. Please note that Registered mail is not a guaranteed service and a tracer for lost packages cannot be started until 60 days after date of shipment.
Perfume-4sales Corporation c/o Perfume-4sale.com Attn: Returns RMA#
Freight charges are non-refundable. It is customer’s responsibility to ship the perfume back to us via a traceable method such as UPS, FedEx etc. Once we get your package we will email you that we have received it. There are some exceptions to the above stated policy. In those cases, we will assess the return policy on an individual basis in writing. No person at Perfume-4sale.com is authorized to change this policy without written authorization.
4) Exchanges
Brand new and unpacked perfumes can be exchanged within 30 days from the date of purchase. Please return the perfume with a note requesting which perfume you would like to exchange it for and what shipping option you require. Once we get your package we will email you that we have received it. We will charge your card we have on file for the difference of the exchange and for whatever freight options you chose. You do not need to contact customer service for exchanges but please mark exchange on the package. Perfume-4sale.com is not responsible for products we do not receive or products damaged in shipping. Please note that Registered mail is not a guaranteed service and a tracer for lost packages can not be started until 60 days after date of shipment. Please address your package in a similar format
Perfume-4sales Corporation c/o Perfume-4sale.com Attn: Returns RMA#
No person at Perfume-4sale.com is authorized to change this policy without written authorization.
5) Other Policies Wrong Items Sent
We hope this never happens but if it does we want to make it right. If you wish to have us arrange to pickup the item please complete this shipping request form and we will send a call tag to have the perfume picked up at our expense. Please explain what has happened. We will then contact you to have the correct perfume sent out. We cannot reimburse shipping cost if you decide not to let us correct the problem. Do not request a call tag if you only intend to return the item. See above regarding how to return a perfume. No person at Perfume-4sale.com is authorized to change this policy without written authorization.
6) Lost Shipments
Sometimes when a shipment leaves the warehouse of Perfume-4sale.com it gets lost or stolen. In these situations we will put in a claim with the carrier and reship the item once the carrier accepts the claim. If this happens to your shipment understand it is our problem until you sign for the package. You will not ever be out any money for an item that you have not received. No person at Perfume-4sale.com is authorized to change this policy without written authorization.
Sales: (718) 504 1405 Customer Service Call Center: (718) 504 1405 Business Hours; 9:00 A.M. to 5:30 P.M. CST Monday-Friday 9:00 A.M.-5:00 P.M. CST Saturday Closed Sunday 7) Sales Tax Policy
Perfume-4sale.com, is not required by law to charge sales tax outside New York State, therefore there is no sales tax for orders delivered outside New York states.
8) Guaranteed Secure Shopping
Is It Secure to Use Your Credit Card to Shop at our Site? Shopping at Perfume-4sale.com is safe, secure and private. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Having and using a credit card is not an entirely safe enterprise altogether. How well preserved is your personal and financial information that you entrust us with? These concerns you may have are fully legitimate and wise. As an answer, consider the following three types of guarantees we feel obliged to offer you.
9) Technology Guarantee
Your credit card on the Internet is only as secure as the host server that sends it through. The hosting company we have retained for this site had proven to be one of the most secure and hacker-prone providers in the industry. The encryption technology used to encode your personal information before it hits the Internet wilderness assures its security almost a 100%. So far, there was not a single case registered of personal information being stolen through our hosting company's fault.
10) Privacy Policy
We are committed to protecting your privacy. We use the information you provide during the checkout process to process your orders and email your orders confirmation. We may also use your e-mail address to tell you about changes in our service or offers we think you may find valuable.
11) No Sharing Guarantee
It is no secret that most companies find surprisingly numerous "alternative" ways to use their customer information. Your tastes, preferences and demographic data are constantly scrutinized. Targeted lists of customers are widely compiled, sold and traded across industries and even borders. With more and more people getting access to your personal information chances of potentially unpleasant or dangerous consequences for you progress from annoying sales calls in the midst of family dinner to fraudulent charges on you credit cards. We hate when it happens to us, and we would not like it to happen to you. This is why your personal and financial information stays with us. Period. We do not share it with anyone. We do not sell it. We do not donate it to charities.
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